Sage espresso machine repair in Copenhagen
We only repair Sage espresso machines, from the Bambino to the Oracle – including completely dead ones. Answer a few short questions in the form, and we’ll come back with a free, no-obligation quote, usually within a couple of hours.
Workshop on Nyborggade, Østerbro, Copenhagen.
- Free assessment, nothing done without your yes
- Drop off in Østerbro, pickup by arrangement
- Not worth repairing? We can often make an offer for the machine
- We speak English. Just write to us
Free, no-obligation assessmentYou say yes before we touch it
Ready in 3–7 daysOften faster
6-month warrantyOn the repair
Drop off in ØsterbroPickup by arrangement
What customers say
I can warmly recommend Kaffedoktor
I can warmly recommend Kaffedoktor. Andreas is lightning fast and completely straightforward – he diagnosed and fixed our Sage espresso machine in no time, and it works perfectly.
Translated from Danish · Show original
Jeg kan varmt anbefale Kaffedoktor. Andreas er lynhurtig og super reel – han diagnosticerede og fiksede vores Sage espressomaskine på ingen tid, og den fungerer perfekt.
Good service
Good service, quick handling and good communication with suggestions for maintenance.
Translated from Danish · Show original
God service, hurtig ekspedition og god dialog med forslag til vedligeholdelse.
Kaffedoktor did an excellent job
Kaffedoktor did an excellent job. Nice guy, competent, friendly, fair priced and fast. Getting service on appliances always comes with lots of terms and conditions. With Andreas everything was easy and simple, and from the get-go it’s abundantly clear that he absolutely knows what he’s doing. My Sage coffee machine will never be serviced anywhere else. And yours shouldn’t be either.
Really good and fast service
We had our broken machine repaired. Really good and fast service! We got a quote before the repair and very competent advice. Very decent all the way through. Warmly recommended from here.
Translated from Danish · Show original
Vi fik vores defekte maskine til reparation. Virkelig god og hurtig service! Vi fik tilbud før reparationen og meget kompetent rådgivning. Meget ordentligt hele vejen igennem. Kan varmt anbefales herfra.
Excellent, lightning-fast service – highly recommended!
My Sage Barista Pro suddenly started acting up with weak pressure, poor water flow and steam instead of water. I contacted Kaffedoktor and heard back from Andreas almost immediately. […] He fixed the machine over the weekend, so it was ready to collect on Sunday evening – and now it runs flawlessly again.
Translated from Danish · Show original
Min Sage Barista Pro begyndte pludselig at drille med svagt tryk, manglende vandgennemstrømning og damp i stedet for vand. Jeg kontaktede Kaffedoktor og fik svar fra Andreas nærmest med det samme. […] Han fiksede maskinen hen over weekenden, så den allerede stod klar til afhentning søndag aften – og nu kører den upåklageligt igen.
Excellent service
Excellent service! This was the best appliance repair experience I’ve ever had. It was easy to book an appointment and drop off our Sage Oracle. I got an assessment in the agreed time, and the repair was completed the next day. We’re so happy to have it working again. Coffee for the weekend! I strongly recommend Kaffedoktor!
Good service
Good service, fair price, my coffee machine works again, I’m happy 👍
Translated from Danish · Show original
God service, fair pris, min kaffemaskine virker igen, jeg er glad 👍
Good experience
Good experience! Handled super quickly. Dropped off, fixed and collected again within 24 hours.
Translated from Danish · Show original
God oplevelse! Super hurtigt håndteret. Afleveret, løst og hentet igen inden for 1 døgn.
Top service
Top service! Competent and fast service. Andreas even guided me how to avoid future service on my machine.
Efficient and service-minded
Can really recommend Andreas at Kaffe Doctor. He got in touch with me very shortly after I filled out the questionnaire about my Sage Barista. After dropping my machine off he let me know exactly what was wrong with it, gave me a quote, and fixed it on one day! If I have an issue again with my machine I will definitely use his service again.
A warm recommendation
Andreas did everything in his power to fix my Breville Dual Boiler, which I have had for nearly 8 years and am really fond of. He really fought for it, and just as I was ready to give up, he came through with the right spare parts. I can clearly recommend him — you can tell he cares about what he does.
Translated from Danish · Show original
Andreas gjorde alt i sin magt for at lave min Breville dual boiler, som jeg har haft i snart 8 år, og som jeg er virkelig glad for. Han kæmpede virkelig, og da jeg var klar på at give op, kom han ind fra siden med de rette reservedele. Kan klart anbefale ham, man kan mærke, han brænder for det.
Quick and tidy repair
Andreas gave a good, straightforward assessment of what could be wrong. His quote was the cheapest, and he took the machine in the same day. That same evening he told us it was all fixed. We are extremely happy with the service and the result.
Translated from Danish · Show original
Andreas gav et godt og sagligt bud på, hvad der kunne være galt. Hans tilbud var det billigste, og han modtog maskinen samme dag. Allerede om aftenen meldte han, at alt var fikset. Vi er ovenud tilfredse med service og det endelige resultat.
Sell your Sage
Not worth repairing?
Then we can often make you an offer for it instead. It depends on the model and condition, and you decide whether to sell.
- Machines that don’t work, too
- No obligation
- You get paid as soon as we have seen the machine
- No listing it yourself and waiting for a buyer
Choose your Sage model
Faults we typically repair
How a repair works
Describe the fault
Answer a few short questions on this page. You can send photos afterwards.
Get the price
An estimate, usually within a few hours, and the final price once we have seen the machine. Nothing is done until you say yes.
Repair
The machine is repaired, descaled and tested with a cup of coffee.
Ready to use
You collect the machine from us in Østerbro. Pay by card, contactless with the card or your phone, or in cash.
How to find us
You drop the machine off with us at Nyborggade 11D, 2100 Copenhagen Ø. We take machines in by arrangement, so send an enquiry first and agree on a time. That way we know we are here when you arrive.
- Metro: Poul Henningsens Plads (M3), about 200 metres away
- Train: Svanemøllen Station, roughly a ten-minute walk
- Drop-off by arrangement, pickup only by separate arrangement
What does it cost?
Diagnosis is free. Below is where most repairs land, so you can tell whether it is worth going ahead. The exact price we can only set once the machine is on the bench, because that is the only way to see what is actually wrong.
Guide prices, parts included. Oracle and Dual Boiler usually sit at the top of each range.
- Diagnosis and assessment are free and non-binding.
- You get an estimate from your description and a couple of photos.
- The final price is fixed and agreed before we start.
- Nothing is done until you have said yes.
- Say no thanks, and you get the machine back with no bill.
Questions about repair
Which Sage models do you repair?
All the common Sage (Breville) espresso machines: Barista Express and Express Impress, Barista Pro, Barista Touch and Touch Impress, Oracle and Oracle Touch, Bambino and Bambino Plus, and the Dual Boiler.
What if it isn’t worth repairing?
We’ll tell you honestly. You can get the machine back, or get an offer to sell it to us.
Do you repair other brands than Sage?
No. We only repair Sage espresso machines, sold outside Europe as Breville. Other brands, such as DeLonghi, Jura, Philips or Siemens, we don’t take in.
How much does a repair cost?
It depends on the fault and the parts that need replacing. Answer a few short questions here and send a photo, and you’ll get a ballpark price, usually within a few hours. The exact price we can only give once the machine is on the bench – that is the only way to see what is actually wrong. You get the price before we start, and you decide.
Can I get the price before I drop the machine off?
You can get an estimate from your description and a couple of photos. The binding price comes once we have seen the machine. If it is higher than you expected, just say no thanks.
What does it cost if I say no thanks?
Nothing. The assessment is free and non-binding. If you turn down the price, you get the machine back as it is, with no bill.
How long does it take?
Usually 3–7 days, often faster. If special parts need ordering, you’ll hear about the timing together with the price.
Is there a warranty on the repair?
Yes, a 6-month warranty. It covers the fault we repaired and the parts we fitted. If the same thing fails again within those 6 months, we put it right at no charge. It does not cover new faults unrelated to the repair, limescale from not descaling, or damage from misuse. It comes on top of your legal rights.
How do I get the machine to you?
You drop the machine off with us at Nyborggade 11D, Østerbro. We agree on a time once you’ve sent your enquiry. If you need it picked up, just say so and we’ll find a solution.
Is Sage the same as Breville?
Yes. Sage is the name Breville uses in the UK and Europe. A Sage Barista Express is the same machine as a Breville Barista Express, and we repair both.
Do you speak English?
Yes. Write to us in English, and we’ll reply in English.
We repair across Copenhagen
About us
Too many machines get thrown out. A machine that has stopped is rarely finished: it needs taking apart, the fault needs finding, and the parts need replacing. That is what we do. Kaffedoktor is one workshop on Nyborggade in Østerbro, Copenhagen. We only take in Sage, and if you write to us, you hear back from the person who takes the machine apart.