kaffedoktor Get a quote

Sage espresso machine repair in Copenhagen

We repair every Sage espresso machine, from the Bambino to the Oracle – including completely dead ones. Answer four short questions in the form, and we’ll come back with a free, no-obligation quote, usually within a couple of hours.

Workshop on Nyborggade, Østerbro, Copenhagen.

2 reviews on Trustpilot

  • Free assessment, nothing done without your yes
  • Drop off in Østerbro, pickup by arrangement
  • Not worth repairing? We can often make an offer for the machine
  • We speak English. Just write to us
Get a free, no-obligation quote
Free · reply usually within a couple of hours

Prefer email?

Free, no-obligation assessmentYou say yes before we touch it

Ready in 3–7 daysOften faster

12-month warrantyOn the repair

Drop off in ØsterbroPickup by arrangement

What customers say

5 out of 5 · Trustpilot

A warm recommendation

Andreas did everything in his power to fix my Breville Dual Boiler, which I have had for nearly 8 years and am really fond of. He really fought for it, and just as I was ready to give up, he came through with the right spare parts. I can clearly recommend him — you can tell he cares about what he does.

Translated from Danish

Andreas gjorde alt i sin magt for at lave min Breville dual boiler, som jeg har haft i snart 8 år, og som jeg er virkelig glad for. Han kæmpede virkelig, og da jeg var klar på at give op, kom han ind fra siden med de rette reservedele. Kan klart anbefale ham, man kan mærke, han brænder for det.

Søren B. · 6 August 2026 · Read the review on Trustpilot

5 out of 5 · Trustpilot

Quick and tidy repair

Andreas gave a good, straightforward assessment of what could be wrong. His quote was the cheapest, and he took the machine in the same day. That same evening he told us it was all fixed. We are extremely happy with the service and the result.

Translated from Danish

Andreas gav et godt og sagligt bud på, hvad der kunne være galt. Hans tilbud var det billigste, og han modtog maskinen samme dag. Allerede om aftenen meldte han, at alt var fikset. Vi er ovenud tilfredse med service og det endelige resultat.

Peter · 22 September 2026 · Read the review on Trustpilot

Sell your Sage

Not worth repairing?

Then we can often make you an offer for it instead. It depends on the model and condition, and you decide whether to sell.

How it works ›
  • Machines that don’t work, too
  • No obligation
  • Payment by MobilePay or cash
  • No listing it yourself and waiting for a buyer

Choose your Sage model

Faults we typically repair

How a repair works

  1. Describe the fault

    Answer a few short questions on this page. You can send photos afterwards.

  2. Get the price

    An estimate straight away, and the final price once we have seen the machine. Nothing is done until you say yes.

  3. Repair

    The machine is repaired, descaled and tested with a cup of coffee.

  4. Ready to use

    You collect the machine from us in Østerbro. Pay by MobilePay or cash.

How to find us

You drop the machine off with us at Nyborggade 11D, 2100 Copenhagen Ø. We take machines in by arrangement, so send an enquiry first and agree on a time. That way we know we are here when you arrive.

  • Metro: Poul Henningsens Plads (M3), about 200 metres away
  • Train: Svanemøllen Station, roughly a ten-minute walk
  • Drop-off by arrangement, pickup only by separate arrangement
Map of Nyborggade 11D in Østerbro, Copenhagen, where the Kaffedoktor workshop is
Map: © OpenStreetMap contributors · The Google map only loads when you press the button. Google then sets cookies.

What does it cost?

Diagnosis is free. Below is where most repairs land, so you can tell whether it is worth going ahead. The exact price we can only set once the machine is on the bench, because that is the only way to see what is actually wrong.

Service and check-upWhen it just needs a service: descaling, cleaning the brew path and a check of pressure, temperature and steam600–900 kr
One part replacedA gasket, a valve, a sensor, a heating element or new burrs900–1,600 kr
Bigger repairsPump, boiler, control board and electronics1,500–3,000 kr

Guide prices, parts included. Oracle and Dual Boiler usually sit at the top of each range.

  • Diagnosis and assessment are free and non-binding.
  • You get an estimate from your description and a couple of photos.
  • The final price is fixed and agreed before we start.
  • Nothing is done until you have said yes.
  • Say no thanks, and you get the machine back with no bill.

Questions about repair

Which Sage models do you repair?

All the common Sage (Breville) espresso machines: Barista Express and Express Impress, Barista Pro, Barista Touch and Touch Impress, Oracle and Oracle Touch, Bambino and Bambino Plus, and the Dual Boiler.

What if it isn’t worth repairing?

We’ll tell you honestly. You can get the machine back, or get an offer to sell it to us.

How much does a repair cost?

It depends on the fault and the parts that need replacing. Answer a few short questions here and send a photo, and you’ll get a ballpark price straight away. The exact price we can only give once the machine is on the bench – that is the only way to see what is actually wrong. You get the price before we start, and you decide.

Can I get the price before I drop the machine off?

You can get an estimate from your description and a couple of photos. The binding price comes once we have seen the machine. If it is higher than you expected, just say no thanks.

What does it cost if I say no thanks?

Nothing. The assessment is free and non-binding. If you turn down the price, you get the machine back as it is, with no bill.

How long does it take?

Usually 3–7 days, often faster. If special parts need ordering, you’ll hear about the timing together with the price.

Is there a warranty on the repair?

Yes, a 12-month warranty. It covers the fault we repaired and the parts we fitted. If the same thing fails again within the year, we put it right at no charge. It does not cover new faults unrelated to the repair, limescale from not descaling, or damage from misuse.

How do I get the machine to you?

You drop the machine off with us at Nyborggade 11D, Østerbro. We agree on a time once you’ve sent your enquiry. If you need it picked up, just say so and we’ll find a solution.

Is Sage the same as Breville?

Yes. Sage is the name Breville uses in the UK and Europe. A Sage Barista Express is the same machine as a Breville Barista Express, and we repair both.

Do you speak English?

Yes. Write to us in English, and we’ll reply in English.

We repair across Copenhagen

More about the workshop and what we repair

Kaffedoktor

About us

Too many machines get thrown out. A machine that has stopped is rarely finished: it needs taking apart, the fault needs finding, and the parts need replacing. That is what we do. Kaffedoktor is one workshop on Nyborggade in Østerbro, Copenhagen, we only take in Sage, and if you write to us, you hear back from the person who takes the machine apart.

Get an assessment of your repair

Describe the fault
Get a free quote